Job Offer Introduction

If you’re seeking an entry-level role with steady income, this CSR – International Account position is worth considering. The salary starts from PHP 20,000 a month and the job offers permanent, full-time status. Paid training is a bonus here, making it possible for you to begin even without prior BPO experience or if you’re a fresh graduate. All you’ll need is clear English communication and a willingness to work on-site and on shifting schedules. The company aims to train and support new team members throughout their journey.

Daily Tasks and Responsibilities

On a typical day, you’ll communicate with international clients, address their inquiries, and resolve issues efficiently. As a customer service representative, active listening and maintaining a positive attitude over the phone or online is essential. You’ll document customer feedback accurately and ensure each call meets quality standards set by the company. The ability to explain information clearly in English is important. Expect to handle customer queries during weekends or holidays, as the schedule rotates.

Pros of This Job

First, the role is open to everyone—even those with zero BPO experience or fresh graduates. You’ll grow professionally through hands-on, paid training and realistic promotion opportunities. There are performance incentives and HMO benefits once you regularize, which is a real advantage. Team activities and company events can make it easy to create lasting office friendships. If you value stability and professional development, this job is suitable for you.

Cons of This Job

Be prepared for shifting schedules that may include nights, weekends, and holidays, which can disrupt work-life balance. The job is also strictly on-site, meaning no option to work remotely. For those unaccustomed to high-paced, target-driven environments, the atmosphere may sometimes be stressful. Advancement may take time for some, depending on performance. Keep in mind the entry-level position means starting salary, so expectations around pay should be managed.

Verdict

Overall, the role of Customer Service Representative for an international account without requiring experience offers a valuable entry point into the BPO industry. If you’re committed to learning, adaptable with your schedule, and looking for a reliable employer, this is an opportunity worth exploring. You’ll reap rewards through training, career growth paths, and fantastic team support. Consider applying if you’re motivated to launch your career in customer service.